18-04-2024 07:33 AM
Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer needed.
Solved! See the answer below or view the solution in context.
18-04-2024 08:28 AM
Mobile contracts are not fixed term ones that just end on a certain date, they are rolling contracts with a minimum term.
If you want to cancel your contract, you need to give 30days notice either via CS or by writing in.
18-04-2024 08:20 AM - edited 18-04-2024 08:27 AM
@DJM9870 if you don’t upgrade, then your contract will change to a 30 day rolling contract. Fibre has nothing to do with 4G , 4G is a cellular connection fibre is for broadband. With a broadband connection, you can use Wi-Fi calling.
18-04-2024 08:28 AM
Mobile contracts are not fixed term ones that just end on a certain date, they are rolling contracts with a minimum term.
If you want to cancel your contract, you need to give 30days notice either via CS or by writing in.