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Ending 4g contract

DJM9870
Visitor

Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer needed.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Mobile contracts are not fixed term ones that just end on a certain date, they are rolling contracts with a minimum term.

If you want to cancel your contract, you need to give 30days notice either via CS or by writing in.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@DJM9870  if you don’t upgrade, then your contract will change to a 30 day rolling contract.   Fibre has nothing to do with 4G , 4G is a  cellular connection fibre is for broadband.   With a broadband connection, you can use Wi-Fi calling. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Mobile contracts are not fixed term ones that just end on a certain date, they are rolling contracts with a minimum term.

If you want to cancel your contract, you need to give 30days notice either via CS or by writing in.