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Payment

Dagmara98
Explorer

‎17-04-2024 10:28 PM

Hi I make payment and my card is not working still 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎17-04-2024 10:47 PM

@Dagmara98 : A payment for what? Are you on contract or PAYG?

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0 Helpful
Dagmara98
Explorer
In response to XRaySpeX

‎17-04-2024 10:52 PM

I was beefing tiu the payment on contract and I was in arrears . I pay already but how long I  need to wait to use my card again ?

0 Helpful
Katie_B
EE Community Support Team
In response to Dagmara98

‎18-04-2024 07:46 AM

Good morning @Dagmara98. 

It can take up to 24 hours for your services to resume.

I'd recommend getting in touch with customer care who can check the status of your account. 

Katie

0 Helpful