Payment

Dagmara98
Explorer

Hi I make payment and my card is not working still 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Dagmara98 : A payment for what? Are you on contract or PAYG?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I was beefing tiu the payment on contract and I was in arrears . I pay already but how long I  need to wait to use my card again ?

Katie_B
EE Community Support Team

Good morning @Dagmara98

It can take up to 24 hours for your services to resume.

I'd recommend getting in touch with customer care who can check the status of your account. 

Katie