Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Intermittement wi-fi..charged £101 when told it was free. U didn’t cancel Origin

Resolved! Calling the USA from the UK

I had to make an emergency call from the UK to the USA yesterday. The call was from my EE mobile to a US landline. I have the Calling abroad from the UK free add on activated. Does anyone know how much the call will cost as i was on the phone for 20 ...

Bill

I paid the internet fee. When will i get my internet back????

Resolved! Contact coming to a end

Hi all, I have got myself in a situation that my phone contract (phone and sim deal) is going to come to an end but my issue is I am in Angola working but I am UK based. As I am in Angola calling 150 isn’t working was wondering what happens once your...

Higher Bills again

Message from EE, my bill is going to increase by 10%, I have 3 devices on the account. When i last spoke to them in July 2023 it was to reduce my outgoings, like a prat i ended up paying more, because the SIM for wifes tablet was increased to unlimit...

Resolved! Re: How do I check how long left on my contract

how long is left on my contract

Phone contract

Looking to change my current contract pay monthly.for a cheaper deal

Account

My bill is due today but I am not paid till tomorrow

Paid my phone bill but my phone is still suspended

I paid my phone bill earlier this morning at 7:20am and the lady on the other end of the phone said to wait 2 hours and my account should resume to normal and it hasn’t yet. I’m a student I need my phone to be able to get to uni and get back.

Ending this con

I got a sim only no frills “deal” on 11th January at 14.99 a month. For this you get 2gb data (whoopy), and even get charged extra for a pic message. Today they say price is going up again. How do I get out of this? I was on GG before unlimited data ...