Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16026 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26098 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53683 Views
  • 55 replies
  • 13 Helpful

change of EE contract and wrong data allowance

Hi All, I changed my 2 year phone and data contract yesterday from 10Gb limit to unlimited data on a SIM only deal as part of a wider bundle . Today my account still shows as limited data usage on my iPhone=, which everything else has been updated . ...

CDGorton by • Visitor
  • 382 Views
  • 1 replies
  • 1 Helpful

Changing my plan.

My contract ends in a few weeks & I'm being offered a new phone & a new contract, but I don't need or want a new phone. I pay a minimum or £26 per month for 4Gb of data, but I want a monthly contract which I have seen with Lebara for £5 per month for...

Jandygr by • Explorer
  • 337 Views
  • 3 replies
  • 2 Helpful

Resolved! Re: Closing account

The account is in my wife's name. We have separated and gone abroad. I usually pay the bill. How do I close the account if the EE account is in her name and I only have certain access?

Study1 by • Visitor
  • 373 Views
  • 1 replies
  • 1 Helpful

New Contract

Hi I got a new contract other day while talking to Bt. But still haven’t received anything from yourselves 

Most solutions
More
Top Helpful authors
More
Learn about