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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14165 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24768 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49569 Views
  • 55 replies
  • 13 Helpful

Resolved! 0903 number

Alert everyone I have been charged £53 for making a call to an 0903 fake number 19/11i did NOT make that call but somehow they had my mobile number they did not call me ???EE can’t reimburse as they say I rang it I am 72 and only call my family I don...

SandraAIG by • Investigator
  • 4317 Views
  • 14 replies
  • 12 Helpful

Resolved! Overcharged

On january,february i used to pay 12quid a monthGone up to 13 or something from march And now i'm paying nearly 30 a month for the last 2 months**bleep**? Is this some kind of ee scam?

snabis by • Investigator
  • 636 Views
  • 9 replies
  • 6 Helpful

Bills and payments

Hi my bills are extremely high and I'm also bing charged for monthly bills at a high rate when my phone has been suspended why is this please? And why am I being charged so much I can't afford these bills everymonth and why am I being charged when my...

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