27-06-2024 12:46 PM
What happened to the online messenger option when planning an upgrade? Now you have to phone or just agree to the extortionate "deals" on offer. I used to message and negotiate a deal. I paid off my phone 2 years ago but still been charged the same since. Not great
27-06-2024 01:13 PM
@Dion75 : EE's traditional contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.