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How do I cancel my direct debit

Such poor service will result in a massive problem for me in this matter then the hours on phone trying to fix something that is not working properly since I started my contract with your company and not only have yous lied to my face but you then go...

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by • Visitor
  • 3852 Views
  • 57 replies
  • 29 Helpful

Charge for alleged non return of equipment

I have been repeatedly advised by EE that equipment returned to them by post has not been logged into their system. I have called and explained the return posting details, date of posting, Post Office address. I received a call a few weeks ago and ex...

Port Forwarding through Legacy EE Hub

Hello all! I'm actually an EE Employee, however this one does baffle me.  Due to my Staff Discount, I've remained on Legacy EE HBB, which means that I'm still using the original white Smart Hubs that from about 2022. (Product No. GRV9517UWAC34-A-OT) ...

lolrunt by • Explorer
  • 49 Views
  • 3 replies
  • 2 Helpful

EE TV Box Pro VS Apple 4K Box

HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...

DStructUK by • Investigator
  • 11202 Views
  • 45 replies
  • 12 Helpful

Equipment return

I cancelled EE broadband in the 14 day cooling off period. I have sent the equipment back. I have proof of posting and there's tracking on the Royal Mail website to say it has been delivered to the destination postcode, which is Yorkshire XX101BT. I ...

Alliee by • Visitor
  • 24 Views
  • 2 replies
  • 0 Helpful

Pay bill

I cannot contact anyone on ee I’m abroad my fines not working I think this is such a joke. There’s no live chat no number ring of my fone im leaving this contract after this joke isn’t the word

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We've teamed up with Airtime to give you the chance to win one of three prizes of £600 towards your EE mobile bill. It's really simple to enter. Just shop with one of over 200 retailers on the Airtime...

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Uninterrupted reach with Smart WiFi extenders

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