cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disable an Account while Watch 7 LTE has gone for repair?

TimH14
Visitor

Can I temporarily disable an monthly Account while Watch 7 LTE has gone for repair?

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hey @TimH14.

Welcome to the EE Community 😊

We don't offer any options for temporarily pausing contracts at the moment. How long are you expecting the watch to be away for?

Whilst if it's a rolling contract you could technically cancel this and then restart the service at a later date, it's still a 30 day notice period for cancellation, so I would be surprised if the repair would take long.

Peter

View solution in original post

1 REPLY 1
Peter_W
EE Community Support Team

Hey @TimH14.

Welcome to the EE Community 😊

We don't offer any options for temporarily pausing contracts at the moment. How long are you expecting the watch to be away for?

Whilst if it's a rolling contract you could technically cancel this and then restart the service at a later date, it's still a 30 day notice period for cancellation, so I would be surprised if the repair would take long.

Peter