Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

what is this crap ...just want to check my account

Extra charges

is there a way of seeing what companies your extra charges are from? It just comes up with individual figures and says “from another company or service” but doesn’t say what it’s from?

Outstanding bill

Hey hope you are well I want know how much my outstanding balance please

adrsss change

want to change my billing addrss my phone number *********** my name karamjit kaur kindly change my address [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! How do I update my address

How do I update my address?

Resolved! Cancellation

How can I cancel my ee account

Bill

Resolved! My account is paid but says need to make a payment account suspend

My bill is paid and when going on my ee says make a payment but there’s no services on my phone now I need my phone for work don’t get why it’s suspended when it’s paid

Resolved! Direct Debit

Just changed my tarriff to SIM card only which reduced my monthly bill, will EE automatically change my direct debit or do i need to go and amend myself, appreciate any feedback

Resolved! Over payment

OMG this is so long winded Ok my contract was up for renewal on the 23-1-24 however after being with you lot for over 30 years, I through its time for a change, so I went with another company which omg they are really good and less than half the pric...