Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Why does my monthly bill triple if I want a VAT invoice?

I've just switched over from PlusNet and although my bill is only £6 pm EE can't provide a VAT invoice without me switching to a Small Business plan at almost 3 times the price. How hard can it be to provide a VAT invoice in you're charging customers...

Why was my SIM blocked? I don’t know how to recharge the SIM. My messages have b

Why was my SIM blocked? I don’t know how to recharge the SIM. My messages have been stopped and I have been blocked. I want to recharge the balance. I don’t know how to recharge it. I hope you can reply and help me.