Community Activity

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 380 Views
  • 19 replies
  • 7 Helpful

Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

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Isobel27 by Explorer
  • 40 Views
  • 3 replies
  • 0 Helpful

DSAR Request

EE have now failed twice to fulfill a DSAR request. Once they provided half the information and as a result said they would submit a new request and send all the information. They are now saying this wasn’t actioned, despite me have a privacy request...

Wilkslee by Investigator
  • 18 Views
  • 2 replies
  • 0 Helpful

Online collaboration

   I want to write online with your collaborator..how do I do it? 

Daniboi79 by Investigator
  • 15 Views
  • 1 replies
  • 0 Helpful

Resolved! Can't Divert All Calls To Another Mobile (Android)

I've just switched to an EE PAYG pack.  On my Pixel 6 Pro with my previous (pay monthly) provider, I could divert all calls to another mobile number.  However, repeated attempts to do this with the new SIM result in failure.  The preset diverts on bu...

Slioch by Explorer
  • 311 Views
  • 3 replies
  • 1 Helpful

ESIM not working

I had issues transferring my eSIM I spent an hour chatting to get it resolved, it took almost 24 hours to work and not just another 24 hours after working it’s dropped off. I have tried to reach out on the app but it keeps referring me to call 150 or...