All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello. Is there any way I can request a copy of my calls for a certain month? I don't currently have itemised billing.Thanks
Hi can you still do live chat on EE
I was told on the phone that a direct debit was set up when I added new card and paid my bill but it wasn’t and I had to manually do it myself and paid extra charges and also when I send texts to Ee it doesn’t go through
I've been charged twice. I paid my first bill on the 11th/12th after getting my phone at the start of February. I paid it manually 4/5 days before it was due my bill was £69.31 I paid £35 then £34.31 in the space of an hour. Through the app. I rang e...
Having recently re-negotiated by joint phones contract I'm alarmed to to receive today notice of a price increase of 7.9%. This is in line with the Consumer Price Index (CPI) rate of inflation published in January, plus 3.9%, according to your market...
I need some clarification for my mobile contract with ee
But all my bills that are paid are fully within contract agreed plan anyone had this before kinda find it anoyying added it on months later feels like there trying to rob me
Hello,Long story - went to upgrade my phone on Monday and done an upfront payment of £200. I was told the first payment didn’t go through and would disappear out of my pending payments on my bank, so done another payment of £200. However, EE has now ...
Hello,I have an active contract with EE. I can't see the live chat option on my EE Web login or EE App. I prefer contacting EE via the live chat option over calling or posting my request here. Have EE withdrawn the live chat feature on all channels -...
