Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Re: Call history

How can I see call history

Increasing bill

Hello, I'm a bit confused. I signed contract for 2 years - sim&phone. Received message that from next month bill will increase. To be honest, that's not fair.

Plans, pricing and extra charges

Does anyone know why i am being charged roaming charges, when i do not go abroad? I have iphone and it keeps putting charges on my bill, also it says i have an add-on for roaming that cannot be removed, why is this? Is there any way i can change my p...

Resolved! How long does 30 percent discount stays for?

Hi EE Team,I have currently 3 sim card with EE. 2 of them have 30 percent discount for 24 months? What happens after 24 months, will it stay the same price. Or will it revert to original price? Answer to this will be grateful.I am currently trying to...

Text comps and UNBAR?

So I had been entering text competitions - texts going thru, receiving messages back saying I had entered up until yesterday when I received a message saying I couldn’t enter due to something about needing to “UNBAR” or because I had reached my “spen...

Cancel recent payment

How can I cancel my most recent payment, I still wish to pay just at a later date

Billing

Next bill

Resolved! pay bill

i need to pay my bill

How to delete old PAYG SIMS no longer in use?

I have two PAYM SIMS on my account and two old PAYG SIMS that I used to use before I changed to PAYM.I thought they would be deleted when I changed, but they are still showing. No credit on either and I don’t have the SIMs either! Help on how to dele...

Resolved! Can i change my payment

how do i change my payment date