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Want to change my current plan and want to cancel my add-ons.

blessenthomas92
Visitor

I would like to change my current plan and want to cancel my add-ons. In addition, I would like to add a new prepaid 12 monthly plan to which costs below 10 pounds a month. It will be greatly appreciated if you could help me with this.

Thanks and regards

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@blessenthomas92   You can only increase your current tariff unless your within your upgrade period.  You can stop any add ons you have via your account. And you  can also see what sim only contracts are available via your account.  or you can just call customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@blessenthomas92   You can only increase your current tariff unless your within your upgrade period.  You can stop any add ons you have via your account. And you  can also see what sim only contracts are available via your account.  or you can just call customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.