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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59539 Views
  • 69 replies
  • 14 Helpful

leaving EE

I am looking to leave EE. I no longer have my sim card so I would be unable to receive a PAC code or anything sent to that number. Am I still able to cancel my contract? And if so, what details do I need to provide when canceling my contract?

fionin by • Visitor
  • 381 Views
  • 1 replies
  • 0 Helpful

Hi

Hello, I have missed two months of installments, how can I pay them?

Leaving EE

I moved to another country and have not used a phone with EE for more than three months. But I have already been charged a large amount of debt. How can I terminate the contract with EE?

I need to get recent DD payment invoice

Hi,How do i view and get the invoice from your site because .DD payment invoices access is very dificult to get those.Yesterday gone of the DD payment i can't get the invoice from your site. Please advise me. Thank youVathsala 

Uniled by • Investigator
  • 436 Views
  • 3 replies
  • 0 Helpful

Unable to contact EE

Hi, guys. Been trying to contact EE about unfortunate arrears and suspension on my account. Just wondering if there’s an option to contact EE without 150 or the long mobile number they provide? I’m unable to access either from my current phone due to...

Lasparey by • Visitor
  • 1379 Views
  • 3 replies
  • 1 Helpful
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