All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I got stung by this last time and silly me I forgot to put in my calendar that my 24 month contract was up so the following month I have been charged the full 60 quid instead of around 20 if I'd remembered and changed to a SIM only contract. Is t...
What's the difference and the benefits of having a business as opposed to consumer contract? I'm not VAT registered
Year ago I move house and during that process I was offer switch from ee to BT.(broadband) Sadly who ever done this forget to turn off my old adress EE so I paid both for little bit. (Didn't want to cancel direct debit as I have still phones with E...
Is it possible to generate a new bill with my change of address on it?
I am over 18 I am 29 and have a contract please remove the age restriction.Kind regards.
When will my mobile and TV and Boardband get put on to one bill instead of of two separate bills?
I'm on a unlimited iPhone £87 plan but being charged £115 , how am I charged £28 extra?
I had the same thing today i got mental health bad and they set me of today and now sat in hospital cuz i lost it when they said not there fault when i had warranty on the battery what exploded in my bed so i got a new phone as they said they cant do...
My phone bill is £1,300 higher than normal this month due to making 9 phone calls to Australia. I mistakenly thought I was on wifi using data as FaceTime calls have never incurred a charge. I received a text from ee to say “your phone useage is highe...
How can I remove my monthly spending limit? Because I used the already set limit and paid off the monthly bill today, but it resets only after 20 days. Can someone help me remove the spending limit so that there is no limit? I would call the hotline ...
