Contracts & Billing

Re: Unknown charges on mobile bill

My dad who aged has recently had number port over from bt to ee, and there are weird charges near the £225.52 he spoke with we who said they’ll look into it and we know these are international payments he didn’t make to Zimbabwe, morroco or Tunisia o...

This is awful

Billing

I’m trying to pay my bill on line and it’s not taking me to the right place all I get is other peoples comments and answers 

Paid bill but…

I paid my bill for this month but I still have no data whatsoever. Usually I have data as soon as I pay. Whats going on here?

Re: Cancelling direct debit

I want to cancel my direct debit

Re: Bill credit

Hi. I bought a 30£ package bondle on my sim. On the same day I switched to monthly contract. I didn’t use my 30£ bundle. I received a message after switching to monthly contract saying 30£ added to my credit. Now I need to know if my bill will be ded...

Re: Roaming calls blocked

NOTE:  I have had NOTHING but problems with EE  for service.  My phone is continuously BLOCKED BY EE, while in the US.EE continues to OVER BILL  for more than double my billing!! Paying for service I do not have.  I have a LIFETIME offer by BT that i...

Outband call

Hello, my phone has been cut off due to a late payment. I will need to access my online banking to make a full payment.  I have tried to go through to make the payment and it says my whole contract has been outbound etc. need a way to make a full pay...