Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Re: to leave ee

i need pac code

Do EE no longer offer free handsets with an upgrade?

Cancelled ee contract

I need help , why have I been charge like 200 pounds cuz I cancelled my contract?

CHANGE DD DATE

Add-on

How can I get charged for the same add-on twice, but at different costs?

Resolved! Hello cancel may contract

Purchased a contract, i have no network coverage and the contract was mis-sold

Dear EE, 14 day no network coverage cancellation & missold contract:I bought the contract from EE on the 19th of February 2024, it's an iPhone 15 pro max with an Apple watch. Before buying the contract I asked them if the service is good they yes it'...

Finish contract

Hello

How to pay the due?

Sim only!

Iv had a letter saying I’m in debt! I stopped my sim only and moved to Tesco mobile as I needed a new phone….iv now had a letter saying I’m in debt with ee. But I don’t understand as I stopped using my sim!

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