Cancellation

Manavwadhwa
Explorer

‎23-07-2024 02:07 PM

What to do if store denies to cancel contract within 14 days cooling period

pls help ee team

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-07-2024 02:27 PM

@Manavwadhwa : Nowt! You have no statutory 14-day cooling-off period when buying from a store. You had opportunity to see & handle the goods & ask any Qs. You are committed to the contract you made there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Profile closed
Not applicable

‎23-07-2024 02:35 PM

Hello @Manavwadhwa 

As @XRaySpeX said you're now committed to the contract.

If you don't pay that contract it will be disconnected be passed to a debt collection agencies and will have costs on top of that.  Also will ruin your credit score.

0 Helpful