Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

MMS

I have a problem that maybe you can help with.I top up via direct debit every month on the £15.00 a month plan. My problem is how do I send MMS? As I have never got cash on my phone to send one. It always says ' Not supported on this network' Do I ha...

Resolved! Leave EE without calling

I've had to move rapidly and was unable to call to cancel my phone bill. How can this be done without calling? Obviously can't call from an international number.

Re: Leave EE without calling

I phoned 150 to cancel my contract 2 years ago and I’m still getting billed monthly, cancel it now

contract

My contract has expired on 6th March but I want to renew it. How do I do this?

Broadband

I have switched from EE to BT and have just got an email to say my EE bill is ready. I was told that it would be stopped. What do i do?

Resolved! Want an itemised bill

EE ACCONT

I have £150 in my ee account, how can I withdraw it, or buy something with it

Had my sim not even a day and it's saying restricted

Dunno if this is the right place to post this but I got my new Contract sim today and put it in my Samsung galaxy S22 ultra and was working fine, a few hours later I'm texting a friend and my text stopped sending and now it's says I've reached my cre...

User of the phone has passed away

HelloSadly a family member has passed away...their contract was in my name and it still has time left...is there anything that can be done?Many thanks

Family plan users

How do you add users to the family plan so that everyone can view and gift their own data?

Contracts & Billing

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