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Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by • Explorer
  • 62 Views
  • 7 replies
  • 2 Helpful

Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

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Isobel27 by • Explorer
  • 21 Views
  • 2 replies
  • 0 Helpful

Downgrading a Broadband Package

Hi, Currently on the 500mbps plan, if I were to upgrade my plan to say the 900mbps plan could I then downgrade back to the 500mbps plan later on? any advice much appreciated 

DomW1 by • Investigator
  • 27 Views
  • 3 replies
  • 1 Helpful

EE app not working ever

I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...

tygrysa by • Investigator
  • 7913 Views
  • 53 replies
  • 22 Helpful

EE Fault reporting - and endless loop

I have poor performance on broadband - self testing shows 5Mb or less and similarly poor upload.Text HELP as instructed,  'We're running tests,...' Then ... 'we need to send an engineer... we'll book an appointment automatically'Then  ... 'We can't m...

RobinS49 by • Investigator
  • 48 Views
  • 5 replies
  • 0 Helpful

Unable to register my phone number is not recognised.

Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...

CraftyJon by • Investigator
  • 48 Views
  • 4 replies
  • 1 Helpful

Resolved! Iphone15 Back Order

I ordered my upgrade on Friday 7th , to an iphone 15 258G.  Said it was available but now states it is on back order.  Any idea how long it will take to be delivered?

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