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Add EE perk code

sarah040491
Explorer

hi, 

I got a new contract in store and was told to contact EE with perk code once phone arrived; I ring 150 and an automated service says hang up we've text you, and when I follow instructions it says error we cannot connect you. I am going round in circles. Can someone please help with adding my perk code?

 

Thanks

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@sarah040491 : Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @sarah040491 

Thanks for coming here. 

Please try calling us again on 150 and select option 2 to get through to the options for account queries 🙂

Leanne.