So I was informed by my DMP provider that my DCA is no longer dealing with my account and to contact them to find out where it’s gone. I did this and they couldn’t find anything so advised me to contact EE. When I did they advised me that as of April this year the debt was written off and there is no longer anything to pay. Now my question is if that’s the case and if was written off 3 months ago then why is it still showing as outstanding on my credit file?
