Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Re: How can I cancel my EE contract online?

That does not answer the question!! How to cancel without calling??

My contract with ee has ended how do i get my pac code as i cant make call or te

EE stop raising the prices!!!

This is completely bang out of order for them to raise the prices yet AGAIN!!! How can you justify to pay £275!!! (I do not have any extra charges at all to the account) I not long paid my big bill of £330 from them and yet again I’m faced with anot...

No loyalty, I'm going to the press later this week about EE!

EE, I am your longest and most loyal customer, having joined Orange in 1994 and stayed with EE since its launch, however you are showing no loyalty back or any form of recognition for my loyalty to you.I'm now going to Sky as when I called to upgrade...

Resolved! Bill

How do I view my bill?

increased payments

so I have just had text from EE saying my mobile costs are going up by £4.42 linked to 'inflation with your terms and conditions'- is it in the terms and conditions that you have to provide a decent connection...? I sometimes have very bad connecti...

Bill

Hi it keeps saying I haven’t payed my bill and I had to ring up but the money goes out automatically

Contract

How can I cancel my contract and go back my usual plan.

Be very careful when adding roaming packages - I've been overcharged

I recently travelled to a country with very high data and call charges so decided to go for a roaming package. The package was for 120 minutes for £26.00.I added it onto my account about a week before I travelled and then checked my account a couple ...

upgrade cancellation

can i cancel my upgrade and go to sim only plan