Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 13897 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24597 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 49085 Views
  • 55 replies
  • 13 Helpful

Upgrade

I'm trying to upgrade, but it only gives me full payment option not pay monthly, as I'm on already 

Klb1973 by Visitor
  • 297 Views
  • 1 replies
  • 0 Helpful

EE ruined my credit score

I had been an EE mobile and broadband customer for more than ten years. Last year (May 2018) I changed the phone provider and closed my mobile account.I removed my Direct Debit from my EE mobile account for safety reasons. However, I continued being ...

Vasilis_M by Established Contributor
  • 22527 Views
  • 103 replies
  • 35 Helpful

UPFRONT MONEY DEDUCTED

Hello i am new here in town so i thought why not to make an ee contract  when i finished submitting my application  Monzo informed me that the upfront payment was deducted and a monthly payment was assigned by ee after a few minutes i received a mess...

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End of contract

I came to the end of my contract 2 months ago, at the end of every other mobile contract I've had the price auto drops as you've paid off the device, this has not happened with EE, do I have to go through the pain in the **bleep** process of switchin...

Family returning to UK

Hi folks,We are about to return to UK after many years abroad and am told that EE is the best network for the area in Scotland where we are settling initially.I am looking for guidance as to a family product that will serve 2 x Sim Only Android Phone...