Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61349 Views
  • 69 replies
  • 14 Helpful

Resolved! Direct debit date

I changed my dd date in error, this is due tomorrow and I would like to revert it back to the 28th of each month please. 

Can’t pay bill

I’m trying to pay my bill from abroad. I can’t use the app as it says it’s in maintenance. I can’t login to my ee online as it says that’s in maintenance. Calling is out of hours and texting doesn’t work. How do I pay my bill? 

Eoin3 by Explorer
  • 464 Views
  • 3 replies
  • 2 Helpful

Resolved! Mobile and laptop

My contract is up for my mobile next month and I want to change company but I still have my laptop with 5 months remaining can I just have the laptop without the phone?