All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I am a current BT employee and took out a 24 month phone plan in Aug 2022. This plan included a 50% employee discount for the contract duration. Today I can see that my employee discount has been removed and my invoice July 2023 is now full pric...
Hi,Prior to travelling to the US, I bought the Roam Abroad Pass in order to use my allowed data in the States. After a week or so, I found that my regular text messages were not working nor my calls and so I called up the EE helpline. The agent chang...
I recently finished a contract with EE but it continued to keep billing me full price even after the contract ended. I feel a bit disappointed of course as the bills haven't been cheap either and I feel as though since I've paid off my phone contract...
What to do if store denies to cancel contract within 14 days cooling periodpls help ee team
I’ve got an overdue balance of £130 unfortunately I don’t have all the money to pay the full balance, if I was to pay £100 would be phone services be reconnected?
I need someone from ee to call me it keeps saying to call 150 but my phone won’t even let me do that. It’s cut my phone off despite the life events team waiving a large fee due to a home circumstance and I desperately need to use it
hi, I got a new contract in store and was told to contact EE with perk code once phone arrived; I ring 150 and an automated service says hang up we've text you, and when I follow instructions it says error we cannot connect you. I am going round in c...
Hi can you help ,IV got charges outside my plan but their is no option to pay them charges on the app from what I can see
So I was informed by my DMP provider that my DCA is no longer dealing with my account and to contact them to find out where it’s gone. I did this and they couldn’t find anything so advised me to contact EE. When I did they advised me that as of April...
I opened EE mobile number contract at April 2022. but in November I lost job and cant pay my contract, so I leaved UK because I am not UK citizen . I guess it still dept on me. How I can check/confirm and pay bills? unfortunately I have only phone nu...
