Assistance required

Johnsullvwn2679 · ‎20-10-2024

Hi Linzi_H

I’m in the UK and am experiencing exactly the same issue. The Executive team member of staff I was dealing with gave me the same number and it doesn’t work.

can you please send me a message with the correct up-to-date number?

thanks so much

j

Alex_H · ‎20-10-2024

Hi @Johnsullvwn2679,

Welcome to the EE Community

I will send you a private message to get more information to see if we can help.

Alex

View solution in original post

Alex_H · ‎20-10-2024

Hi @Johnsullvwn2679,

Welcome to the EE Community

I will send you a private message to get more information to see if we can help.

Alex

XRaySpeX · ‎20-10-2024

@Johnsullvwn2679 : What issues are you facing?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Johnsullvwn2679 · ‎21-10-2024

Hi,

Thanks for reaching it.

just ongoing problems with the website not working for eefinance and now a seriously incorrect bill.

I’ve called the number you give and sit in a never ending queue. The exec team seem to have disappeared!

thank so much

J