Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60484 Views
  • 69 replies
  • 14 Helpful

Monthly pay

Hi there community. I was just looking through the store on the EE app as my Apple Watch recently broke. For some reason on the EE app it says I’m not eligible to purchase accessories no matter if it’s pay full or monthly? Can anyone help me thanks! 

Lay0713 by Explorer
  • 546 Views
  • 3 replies
  • 1 Helpful

Horrible Experience Trying to Sign up for EE

Before I start, I would like to say I was excited to join EE after hearing such great things about the network. It is regarded as the most reliable, consistent network in London and I was ready to ditch my current provider.On 20 July i submitted an o...

NHS perks

Entered nhs email in wrong and now it’s locked me out and I cannot re-register, I am due an upgrade now and want to get a new phone with the 20% discount

Kelseyg1 by Visitor
  • 369 Views
  • 1 replies
  • 0 Helpful