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Unable to download invoice

adminal2024
Visitor

‎12-11-2024 10:33 AM

Hi there, 

For a while now I have been unable to access the invoices for my phone. This is a company phone and I am expect to download the invoices monthly. 

Is it possible to fix this? Is there an option to get EE to send paper invoices instead?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎12-11-2024 01:26 PM

Yes, for £2.50 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team

‎12-11-2024 04:21 PM

Hi @adminal2024 

Welcome to the community.

I recommend speaking with our Business Customer Care team, so that they can look into this am make sure you get some copies of the bills.

Chris

jbpm
Visitor

‎18-11-2024 12:41 PM

I've been having this issue for months on end. turns out you can download them on the app quickly and easily. shame nobody thought to tell me that the last 5 times i've had to ask!

0 Helpful