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Credit

Claire8986
Visitor

‎18-11-2024 01:28 PM

EE is giving me credit for a deal that was offered and not fulfilled. Said it would go into the account how long does this take?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-11-2024 01:50 PM

@Claire8986  you need to allow 24 hours, it might even be on the next billing cycle 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎18-11-2024 02:15 PM

@Claire8986 : You won't see it until next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP