ACCOUNT NAME: ************
HOME ADDRESS: ************
EE ACCOUNT#: ************
MOBILE#: ************
Hello.
I saw my bill was suddenly added unknown charges. My next bill (13/12/2024) should be total gbp 80 for 4 numbers. Why it's shown GBP 144.26!!!!
Because my contract was offered by Smiley on online chat. She's gave me a family plan GBP 20*4peoples.
************ now is show over gbp 39.xx
************ now is show over gbp 59.xx
And 2 times of extra charges, which's GBP 1.5 for one time charges *2 times. What's is these?
All charges are not as I expected; I cannot accept them. If EE can't charge gbp 80 for my family plan, I need to cancel all back-to-origin services and charges.
For your information of our original charges :
my account# ************ (I paid gbp 41.96)
other account# ************ (Mr So paid gbp 31.02)
best regards.
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