Mobile Services

Charged for ROW call on Full Works plan

I wonder if anyone can help me?I've got the iPhone Full Works plan, and have recently been in Canada, where I believe all my calls within Canada should be covered. However, on my most recent bill I've been charged for a call to a North American numbe...

Google One 2TB Premium — Nest Aware Plus upgrade and family sharing?

Long story short, I'm looking at upgrading my EE Contract to the "All Rounder" plan because of the Google One sub. I'm currently a paying subscriber to Google One 2TB Premium, which has the "Nest Aware Plus" add-on and is shared between my wife and ...

New sim not activating

New sim fitted to mobile. Logged into account online through pc. Entered mobile ,received code, inserted code, entered serial number and pressed activate. Received message there is a problem.

I need help

Not working I try get data but say error message wait teach

Mobile data

I’ve paid my bills on my phone and my data is still not working any one no why it’s not connecting

Zero’d out my data

Paid for unlimited data, one week later account says I have zero gb left. Tried to call and the call drops. This is ridiculous. Im on vaca and need my data!

Can't receive calls - but can make calls - ON WIFI CALLING

West midlands - 100% reliant on calls over wifiCan make calls fine - but nobody can get through to my phoneSeems better when it drops back onto 4g out in the gardenHave restarted phone / activated Plane mode / Wifi Call then comes back.. but nobody c...

Old number ported across, but phone has retained new sim number

My husband and I have recently ported our numbers and have this problem with the 'temporary' number on the new sims showing. I have a Google Pixel and my husband has an Oppo. Is there any way to change the number to show the actual active (ported) nu...

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra) I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them. Service and Coverage ...

Re: URGENT: EE Content Control: Whitelist our website domain

Hi @Steve_BT We are having the exact same issue!Our company AirPay (www.air-pay.co.uk) is also being blocked by your filters. We operate a payment solution for taxi journeys in the uk and soon europe to the largest fleets in the industry. We offer th...