Mobile Services

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6205 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2378 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5121 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1231 Posts

Activity in Mobile Services

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 22150 Views
  • 23 replies
  • 13 Helpful

Keep number

Recently I upgraded from BT WI FI to EE the included a free sim with unlimited calls and data not explaining that roaming was not included. So when I received my sim I fitted and ported my old phone number. On seeing the app reference this sim and no...

StuM4 by Visitor
  • 38 Views
  • 2 replies
  • 2 Helpful

Re: Can’t make calls uk

Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas?? 

Coops28 by Investigator
  • 38 Views
  • 5 replies
  • 1 Helpful

Unable to make and receive calls or texts in US added roaming pass

How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts.  Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...

Bill011 by Investigator
  • 33 Views
  • 4 replies
  • 0 Helpful

Network issues

Hello,I've checked for network issues in my area, BA12 9DB, and it says there is a problem. The reason for this post is that has said this for about a month. It's really difficult to make a call as the signal is terrible and then hangs up.Can I pleas...

Business user roaming in turkey

Hi there I wonder if you can help . I am on a business plan and am going to turkey in August . What’s is my cheapest option to be able to use my usual inclusive data please? Many thanks 

DonMQ by Visitor
  • 23 Views
  • 1 replies
  • 0 Helpful

Travel pass cant be added

Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...

DannyDog by Explorer
  • 45 Views
  • 3 replies
  • 0 Helpful

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...

katiejay1 by Investigator
  • 219 Views
  • 7 replies
  • 4 Helpful