Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Hi there.Can you tell when my broadband contract ends
Hi, my hub is flashing orange. I’ve checked all the cables. Steady green lights on BT connection box, POW,PON and LAN. Have powered hub down but still the same. Any ideas??has come back on.
No internet the router keeps flashing red have done the reset many times and still Nothing? Anyone else having issues?? I’m in coventry
Anyone know what best to do? Tried off and on
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
I placed a broadband order (switching from BT to EE). I can see the broadband details in the EE app, but I haven’t received the equipment. There’s no way for me to track it, because the app redirects me to the “My Orders” page, which says there are n...
I recently signed up for the EETV trial package £1 per month for 6 months. During sign up I had to agree to restart my broadband contract for 24 months. Fair enough. The service is good. What was not clear was that the cost of broadband would go up b...
Hi,I'm after some advice on switching from BT Broadband to EE and getting the mobile phone deal.We currently have 2x unlimited, sim only contracts with EE and home broadband with BT. I've just gone through the first steps to switch the broadband to E...
I selected the EE smart hub as a way to control viewing for my child. However the app managed to lock itself and we weren't able to access the TV. When I reported this, EE sent a new smart hub and an engineer came to investigate. He told me that the ...
