Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just signed up. Found a username after trying FedUpWithEE, and similar already taken. Went to EE from BT in January 2025. About 1 month of messing around to get the EE systems to work and then from mid-September 2025 to now speed varies throughout th...
Our back up hub has red flashing lights at the bottom.. what does this mean and what do we do
I have recently transferred from BT to EE and am wondering 2 things regarding billing. Can I 1) Keep my billing frequency as quarterly, and 2) Keep my billing method as payment via Credit Card and NOT monthly direct debit. I say "Keep" in both my que...
I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A. I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...
hallo please no workinkg me wiffi can you duo
Yes,good evening,I am continually receiving a text message telling me to that I need to return a Hub unit.After numerous attempts to phone can you please arrange for the texts to be stopped as the equipment that we had to return as per EE Technician...
Has anyone else's WiFi decided to stop working right when the ee app and website are under maintenance?or is it just me. I'm in County Durham for reference regarding location in case it's a local thing.
A new iIP address is showing and I cannot get access to edit my previous iIP address on my printer( an older model ) any ideas
