Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Do not have my broadband account number
Hi all, I hope you're having a relaxing Easyer Monday.I've just tried to change my broadband tariff as I'm out of contract. However, I'm unable to do this until at the earliest 6th July as there is an open order on my line, due to works Openreach hav...
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
I completed my order through online chat on April 2nd. Told the chat agent that I didn't have a telephone line installed and asked if it were a problem. "Nope".Chat Agent forgot to add the spare free box so now I need to wait until the install is com...
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
I’ve got All Rounder Fibre broadband. On Friday morning, router started going through the rainbow of lights including white which according to the EE engineer when I phoned was ‘not good’. They said they would send new router and it should arrive nex...
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...
Evening, I placed a new BB order on the 9th - switching from BT 900Mbps to EE 1`.6Gbps.When looking to track the order it simply says - Thanks for your order.We're just updating our records. Check back later and you'll see all your order details here...
Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...
