Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
For the past couple of weeks I've noticed my download speeds dropping significantly during evening peak hours around 6-10pm ish. I pay for the 1600 Mbps service with a minimum guaranteed 1300 Mbps speed.I've logged speedtest results for the past cou...
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
I have a Lenovo Yoga 500 laptop which is a few years old but it is not detecting my broadband router.When I had BT broadband it worked fine but I now have EE broadband and since installation of the router it no longer detects the new router.The avail...
This morning there is new Pro router firmware r3.8.24-R-1531355-PROD-1 and it starts by saying use HTTPS which is then says is not available. It then requires the admin password to get into any level of access. Now testing out what it does.It allows ...
Has anyone recently renewed their broadband with ee ,agreed a monthly price of £34.99 .Then I receive messages that my broadband bill is £47.14 .I call EE after the first time and get reimbursed .I get the next bill same again,I call EE and I am told...
I have just got and upgrade to Smart Hub Plus (vs 6). It's working, but I cannot connect to Smart wifi discs which I had on previous router (vs 5). Will the smart discs work with the new router, or am I wasting my time trying to connect?
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
I have a Dimplex hub that monitors my storage heaters but since installing my new EE router, the Dimplex hub no longer works. The core problem I’m having is that the Dimplex Hub's connection to the Dimplex Cloud server is being blocked by the EE Smar...
Since the recent firmware update r3.8.24-R-1531355-PROD-1 Windows in now seeing my Smart Hub Pro as an OpenWrt router and Norton is suggesting I turn on my VPN due to security risks of the OpenWrt router. Is this anything to be concerned about?
So my SH Pro finally updated last so i have changed the DNS on the router to Cloudfare however using dnschecker.tools the hub still uses BT DNS servers . Hub and extender have been rebooted since DNS was changed.Anyone else getting this also? Your D...
