Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So for about idk 5 days or so, my ethernet has been basically unusable due to terrible server connection. I average 300-500ms ping in games and calls (even checked with cmd got the same results) This has been the usual ever since my retarded sister t...
Why does EE NOT provide the expander overlap so that we can place expanders optimally. This system exists on TP Devolo and Netgear 9
This morning there is new Pro router firmware r3.8.24-R-1531355-PROD-1 and it starts by saying use HTTPS which is then says is not available. It then requires the admin password to get into any level of access. Now testing out what it does.It allows ...
Hey Everyone HNY,When using custom dns for example 1.1.1.3 cloudfare family insted of EE Parental control default DNS. When i run a speed test my spped is around 600/700 but when i revert back to default dns im getting 900? My ping is stil the same b...
I recently upgraded from 500Mbps fibre to 900Mbps Fibre. Previously before the upgrade when using my phone on Wi-Fi while connected to NordVPN I would get about 300Mbps download speed, which is fine I accept the use of a VPN will cause the speed to b...
Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me
If I choose a plan which includes Advanced web protect and Cyber security, do I need any other security plan or am I fully covered? Thank you.
74 days since I signed up (and paid) for Fibre Broadband and Digital voice landline on the 30th of October 2025(VOL013-************) I signed up through the BT online chat portal - (I am in my 80s and I am hard of hearing - so I wanted a BT account ...
Hello, I try to link my EE ID with my EE account, after I input the account number, it need to send a code to a phone number, but the phone number is not mine, how can I change the phone number or link my EE ID? I’ve already linked my phone with my E...
This is the second hub from EE now that after a few weeks starts making a fizzling/hissing noise. It sound like an electricity current noise. The first hub was replaced by EE a few weeks ago but now this one has started making the same noise. Is this...
