Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi Everyone Just moved over from Virgin due to price increase and shocking internet around the house only to find that trying to get internet upstairs in the back bedroom is hit and miss. As with most smart TVs they connect to the WiFi and keeps sayi...
How to apply EE wifi? [mod edit: post moved to own thread and title changed to match the query]
I wonder can anyone help...Recently I have problems connecting to some online applications that do not use browsers, and also with the duckduckgo browser.Steam : I can log in to Steam and browse the system and get games, but when I try to run one of ...
I have the EE smart hub plus router changed from the old EE router in May the speeds coming into the house consistently over 500mps but since I've been using this router have had to phone tech support frequently as my WiFi speeds to all my devices ke...
I was trying to resolve an issue where I have a WiFi Extender successfully installed in my local network but the Hub UI reports Devices 0 are connected to the extender.I restarted and reset the extender but it always shows Devices 0. I then had a loo...
Broadband keeps switching off after 20 minutes since 17:30 today. Have restarted 5 times. Unable to make any contact with EE support. Not able to use any support contact s at all. Used BT/EE for 26 years but since the restructuring with EE they have...
Hi,Planning to get both new broadband and mobile, I switched my mobile contract to EE yesterday without realising that if I’d done broadband first, then I could have got a really good discount on my mobile contract if I’d combined the two. Is there a...
I recently had to have my SH31B router power supply replaced and because it failed at exactly the worst time - 3pm on Saturday of a bank holiday weekend, I found a cheap replacement router on eBay that I could pick up the same day to keep myself conn...
After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...
Please would you advise. I would like to position my full broadband hub further from where the fibre enters the house. Is the WAN lead with the red ends a special lead or just a LAN lead with red ends? Would it be okay to use a 10m CAT8 lead for the ...
