Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
hi because of my upload latency is so high its making online gaming unplayable, anything i can do?
The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...
so I returned my hub and everything with it, but now being charged for none return. What I cannot believe is that EE is almost impossible to contact about this and not even a email address.I have the receipt, so is there an easy way to contact them?T...
i cannot access advanced settings to change to 2.4 g
Been a customer of BT for many years, now moved over to ee due to the better pricing package offered, we have FTTC with 36 meg down / 6 upSince moving over a few months ago I have noticed a considerable delay loading pages with lots of images from, s...
I can't connect my ps5 to the router as it says router is blocking it can you help
is anyone else having issues with broadband? last 3 days haven’t had any wifi… they say there’s an outage but honestly i can’t see anything from anyone else having issues
What do I have to do when I move to another house?
Hey so my area FINALLY got fibre. We live in the sticks. They’re coming to fit 22nd December. Yay. As part of the upgrade I’ve opted to upgrade my router from smart hub plus to smart hub pro. We’ve only been with EE about 3 months and when we first g...
I recently installed an antivirus and have had a few popups claiming that the Wi-Fi extender provided by EE was sending malicious traffic. I made a post on the forums, and they said I should get in contact with EE or check that the extender was set u...
