Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all I've signed up for EE fibre max. I'm already on FTTC ADSL (getting 76Mbps) with Plusnet. Have a landline but hardly ever use it. They've scheduled an engineer visit in a week's time, but I'm not convinced one is necessary. I've already recei...
I have an issue with wifi calling on an s20fe and a a42 5g both work fine on WiFi calling apart from with my new ee router. A new router is on the way. I was looking at my WiFi settings on the phones there is one for mac settings it has 2 options it ...
Hello,switched to BT on May 19, paid my last EE bill that was for the period from May the 1st to May 31, a few minutes ago EE sent me a new full bill for the period from June the 1st to June 30. Does anyone know why? Thank you
To all,I'm currently in the process of moving to EE-BROADBAND & LANDLINE PACKAGE from another service provider. I also have a 1&1 IONOS domain web address with a live e-mail address that I currently use. However, what I can't remember is, what I did ...
I'm having an issue connecting to Ubisoft servers and I believe it to be coming from my double NAT type I'm wondering if there's any way to resolve this issue with the double NAT type.
I have received my EE broadband router and set it all up today but my activation date isn’t until Monday 6th (5 days away), is there a way I can have it activated early? thanks,
I have just got Fibre Plus Broadband, everything works ok, but I am curious as to why I have received a black router, as when you see all the adverts fibre plus comes with a white router, is there any difference between the two?
I cannot speak to a customer rep Iv my. Account number and everything however still no luck .. is broadband down in Chester it’s been 2 days and I need this for work ?
Kevin Bacon is currently appearing on TV advertising the £24 deal, and saying there's also a £27 deal for existing customers, but I can't find any details online about it. Can anyone please advise?
My line needed repair. In the process the hub got disconnected. It came back fine but the smart disc didn't. I have tried disconnecting it and setting it up again but it no longer boosts the WiFi. Do I need to get another disc or is there something e...
