Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Today I called EE with problems with my network router working that was checked but we still can’t find our network to join all our devices we have tried every thing Lights are aqua blue but every time we search nothing we have reset the router all c...
Good afternoon, I am looking at swapping out my EE SH for a new Router (Netgear R7800) I know that I will need a modem for this as this is just a Router. Are there any recommendations on what I can use or any standard I need to follow when searching ...
Does anybody else in Faversham having issues with internet connectivity my EE has been down now since Xmas eve
My firewall blocks all inbound and outbound communication, except standard http/https, as a result wifi calling is blocked. for security reason I don't want to open ports 500 and 4500 (associated with wifi calling) to all ip addresses. Can someone le...
Hi, I've just recieved a new EE Smart Router as part of an upgrade to Fibre, I need a longer ethenet cable to connect to my TV, the only one I have is a 3m Cat 8 ethernet cable. My question is will this work OK, I don't mean at Cat 8 speeds, I just m...
My landline is dead, but when I ring it on my mobile, somebody else is answering it. EE have given my number to somebody else…. Strange but true
I have seen the new white ee modem on the Tv advert, I have had mine (black) for some time now, does it need updating ?
Morning can i lose my landline and still keep my broadband.
We have broadband with EE and opted to upgrade to Fibre 900.The current EE router sits in the centre of the house providing wifi and is connected to a Netgear ProSafe 24 Port Gigabit Switch which distributes throughout the house for smart TVs, Sonos,...
I have received my broadband, I am just wondering how long it takes to work or does it work straight away?
