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Broadband

Lee2win
Visitor

‎16-11-2023 08:31 PM

I finished my Contract but still being charged 

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2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎16-11-2023 09:07 PM - edited ‎16-11-2023 09:08 PM

@Lee2win  if you don’t terminate or change providers or upgrade it'll continue as is, you don’t just get cut off at the minimum term date. 
You have to decide what you want to do.  

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XRaySpeX
Grand Master
Grand Master

‎16-11-2023 09:59 PM - edited ‎16-11-2023 09:59 PM

@Lee2win : These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.

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