Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I report cable damage at my house? The cable has been accidentally cut by workmen upgrading gas pipes. It has apparently been reported to Wales & West. Don't know if it's reached ee yet
Just got new router on ee. I have Internet no problem, but I have a solid green lightI have tried resetting and turning on and off still solid green light.Is this a problem I need to deal with or not.
I recently got a Wi-Fi package sent to my apartment, but I didn’t have a phone line to set it up. I have recently moved and do now will I be able to set up the Wi-Fi still or not?
Had a power cut today and EE hub has not given great service since
Hi Everyone,I have recently purchased a SEN mass storage device for my media storage. The Lan format is Internet Small Computer Systems Interface or iSCSI. This appears not to be visible on the Device list in my new EE White Smart Router.Do any of yo...
Hiwonder if anyone can help. Changed internet provider last year and have new smart hub2(I think, it’s black with green horizontal middle light ). My Xbox is wired and Nat open. But during gaming I get a lot of lag and that makes playing impossible. ...
Hi Folks,I have had a BT email since the mid 90s and it has become a big part of my on line life and I won't get another one like that now. I migrated to EE a long time ago and as a result pay £7.50 to keep my BT mail service now EE &BT have/are comi...
Hi there internet!Hope everyone is doing well this morning. So we are eagerly awaiting our installation date.. eek exciting*Cant wait to go from around 14 download speed to around 350 - 450 haha. We are sure gonna feel a difference!A bit worried by ...
Hi, this problem seems to gotten worse over the last few weeks/months. Basically the broadband speed is stable at all times when using an ethernet cable and is fine most of the time via wireless. However, at random times (happens 1-3 times a day) the...
