Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
hi I’ve been I’ll and only paid my bill today I’m just wondering when it will be put back on Broadband
does any body know how you go about do this online?
I am having nothing but trouble with my EE broadband. The signal keeps dropping, cutting out, is almost always weak even with a hard connection. I've done ALL the trouble shooting for the HUB, I've checked all the ports etc. This has happened befor...
I saw some discussion here of improving wifi coverage by using an Asus router instead of the wifi function of the Bright Box 2, but am having trouble setting it up now that I have gone ahead and bought one (RT-AC86U). Any hints for a tidy procedure p...
Hi my phone line is not working right now. My number is xxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hello,I recently moved to a new home and I was using SKY broadband in my old home, SKY booked my an engineer visit on the 20th of February, and I can't wait this long time.In the new home I found an EE SMART HUB and the property owner gave me the per...
interested in broadband and landline
HiAm clutching at straws a bit here but here goes.Having installed new storage heaters I'm unable to connect them to my WiFi. How do you know if you have a content look on your WiFi and if you have IPv4 or IPv6??
Hi I was just on the phone with one of your agents to get our new router set up as it’s just arrived today, now that the router is set up and running it seems that the download speed we are paying for has dropped, for some reason with our previous ol...
trying to check my contract details/end date - unable to log in, keeps saying 'something is wrong, try later'
