Post here to ask/answer questions around home broadband and landline
Following a recent firmware update, some Smart Hub Plus customers may find that certain WiFi devices or WiFi extenders have trouble connecting. Our engineers have identified the cause of the problem and are now in the early stages of rolling out a fi...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've got one of the EE whole home extenders that BT are using to replace their whole home discs. They have a single ethernet port in the back. I want to know if the port can be used as an input to feed to the broadband from the router by ethernet so ...
I have tried unsuccesfully for 24 hours to get onto the site to view what Broadband offers are available as thinking of switching but it does not give me much confidence if I cannot access the website ....anyone else having issues today ?
Im having issues with trying to link my broadband to online account to make sure my bills are up to date and correct price. It keeps telling me that it is wrong information to link. EE told me to log into my profile and click manage account but there...
Hi, I could really do with working on some online college assignments in my lunch hour at work however we don’t have Wi-Fi at the small shop I work at, is there a way round this?
How much do you offer your best broadband package. I need high speed as we all work from home
Anyone advice how I could get a accurate figure if my terminate the contract early for EE broadband ?
Does EE offer cheaper broadband for people who are claiming Universal Credit? My current bill started off at £28p/m but it is now £31p/m.
Where can I see a list of recent calls made from my landline with any charges please ?
Why has my internet connection recently started to 'buffer' whilst warching a programme on I player ??.
Hello I have an Asus DSL-AX82U Modem Router, just wanted to check the DSL setting e:g EE's username and password for internet connection? Thanks in advance.
