Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I only have home broadband and I can't locate my account number
Can landline option be cancelled while still in broadband contract?
I tried to order the Full Fibre Max broadband package and was told that they were unable to confirm the credit check and would be kept updated.It has been 5 days so far and have received no further emails or texts, does that mean the check failed or ...
I need to re-schedule this appointment please. I have tried to phone but I amnot able to get through. I am currently in Florida and affected by the hurricane. Can this appointment be delayed by 2 weeks please ?
We cannot connect to our Wordpress admin page and we've been advised that there are connectivity issues on the trace from our computer to the server’s IP.Can this be checked please?
All I want to do is watch Drag Race on iplayer, sigh
Hi can anyone advise what I can do about a broadband contract at a property I no longer live at. My ex is using the broadband I’m paying for but I no longer live at that address. How can I end the contract ?
Hello Two days ago I had Fibre Max 500 installed. Installation was a good experience from Open Reach..issue I am trying to overcome is to find a compatible third party router to replace the supplied Smart Hub.Cut a long story short, I have a complex ...
I have appointment today to get my broadband fitted in today and was wondering if it’s still going to happen
