Broadband contract length

[Flightyknighty]

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 Hi trying to find length left on my broadband contract I look under plan summary and it says included and that's it screenshot attached. What does that mean???

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[Mustrum]

@Flightyknighty   it means you can't find out from there, you need to look at the letter/email sent to you when you took the contract out, or give the Broadband Care Team a call.

[Flightyknighty]

Thank you I was dreading the phone call option 🤣

[Mustrum]

They are not so bad, always been friendly and helpful when I have called - and it is not like it is a hard question for them !!

[Flightyknighty]

I found this email. This'll make me sound thick but does this mean contract ended last October so I'm free to switch?

 

[Mustrum]

@Flightyknighty  It does look that way.

but hey it might still be worth a call, a. To make sure b. To see if they can match any offer you may have. c. To cancel if you are not moving for a like for like supplier.