Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My internet has stopped working and therefore also my TVThe modem is flashing an orange light and the little white box on the wall is showing no lights at allWe have tried unplugging the modem waiting 5 mins and then restarting it but still nothingDo...
hi can I purchase my own ee smart hub plus I am on 150 and only got the smart hubI want wifi 6 can I purchase my own modem smart hub plus to get wifi 6 and it will be a ee smart hub plus
We switched from BT Halo 1 to EE Broadband this week. Part of the deal was a new EE Smart Hub Plus and Smart WiFi Plus.I have set both up using the Web interface.If I go on the Web management page of the router it tells me I have 5 wireless devices &...
I have a Plusnet Hub 2, which I believe is the same offered by BT. If I switch to EE broadband will the EE router/ hub have a different IP address? I loathe having to re-pair all my WiFi controlled devices to a new router/hub.
Has anyone used external antennas to boost the 4G signal on the hybrid hub. I'm in a good 4G coverage area but signal is poor on the hybrid hub.
I have currently got BT Broadband (£37) Landline phone....digital voice thingy (£9.25) and TV with EE (£20.97)My contract is about to run out (24 month)I hardly use the landline but still want to keep one. EE can save me about £10 a month if they sup...
hello dear sir or madam .. actually somebody using my account from EE now they got all my details they also take money from my account I spoke to the EE last two weeks they i told them somebody took money from my account from EE and they check t...
I am not sure if this issue has been dealt with on here before - apologies if it has!I am a BT broadband customer with about 3 months left on my contract. I am also a Sky TV subscriber - that contract also ends in about 3 months. It was my intention ...
I am returning a new smarthub plus (cancelled my order)I’ve received 2 envelopes one toBT returns Scotland and one toBT/EE returns Yorkshire.I called about which one to use after 20 mins manager said throw them both away and I would be sent another e...
Hi!So i work from home and need a static IP to connect to our databases otherwise we have to whitelist my IP everytime it changes which gets very annoying for me.Can i get a static IP assigned to my router or if anyone has any suggestions for setting...
