Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,I'm writing on behalf of my parents (85 and 87) who were convinced in October 20204 to have full fibre fitted to their house. They were the only house in the street not on full fibre and it was a free installation (get the last house on the s...
Hi,Good Morning i have just moved to southall UB1 *** from Uxbridge UB10 *** we had told EE about moving home every day they are giving us lame excuses and lies that the broadband is going to start but they are not starting it but the same old sto...
I moved into my new flat 2 weeks ago and placed an order for 900 broadband 9 days ago. Everything is already installed from openreach and from what I can see it's just a case of send me the router and switch me on as the ONT is installed. Now it seem...
After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...
I work from home and use a printer attached remotely to my computer. Since changing to EE I have had nothing but problems connecting the PC to the the printer with the signal cutting out several times a day and cancelling the print job. Costing me a...
Just been moved from BT to EE and it's not obvious how to rename devices on the hub manager page. This was easily done on BT SH2.I just mostly get a bunch of MAC addresses as the name.I can rename them in the EE app, but sadly that does carry over t...
Hi I’d like to call ee to discuss the breadboard deals with them why can’t we just call
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
I’d like to know what rat you have running on wheels in the back of your factories, because why does the broadband die EVERY SINGLE NIGHT?! It’s taking the **bleep** and you’re going to either help me fix it or I’ll get another service provider.
Last year I was encouraged to move from BT to EE, my fibre broadband is £50 a month, but if I switched to BT it would be about £29, anyone else got caught out like this, or managed to lower EE costs
