Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43985 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85035 Views
  • 11 replies
  • 12 Helpful

Resolved! EE Wifi hotspot not working

Hi, I purchased a 5day pass to access the EE wifi hotspot near my house because we just moved in. It cost £20 but I am unable to access it because the wifi connection keeps dropping. I would like to arrange a refund please, can you help with this?

Monumental Broadband

EE have totally knack’s the smart homei have spent two years creating. Being disabled it is really essential that I can turn lights on and off without having to physically go to a switch. In one foul swoop today I have lost everything that connects t...

Resolved! Broadband

Just got an email saying my broadband being cancelled but I get paid on Thursday.

Lorlor90 by Visitor
  • 147 Views
  • 2 replies
  • 1 Helpful

Resolved! broadband is really bad

i swapped from BT  a few weeks ago because the broadband was really bad,you stated i should change to EE,the broadband is even worse,please sort ASAP

EE WifI

I have EE Smart Hub Plus  (SH32B)Which  is Dual Band  Wifi   2.4GHz, 5GHz I know EE have brought out a newer Smart Hub with WiFi 7That adds 6GHz  (I know it was also in 6E) , in practise I assume few devices are currently WiFi 7 .... so is there much...

Posiedon by Contributor
  • 250 Views
  • 5 replies
  • 4 Helpful

Ee wifi security alert

Evening, just wanted people's thoughts on this....we have had a stable network for a long time, but we have just received this message... 

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Ncoop by Visitor
  • 152 Views
  • 1 replies
  • 0 Helpful