Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How is it, yet again, I’m on full fiber and over and over again the mini TV box says there’s no internet. Had the same problem on and off for over a year. The phone see 30 gig and box says there’s not enough. I advise not getting EE tv / broadban...
Hi all, I've hit something odd and I'm hoping someone here has seen it before, or can point me at the right team. I'm on EE Full Fibre 1.6Gbps and it's working well. the Openreach ONT is on the wall, LOS light off, PON registered, happily passing tra...
Hi,Apologies for the long post however I've tried to give as much detail as possible. My daughter has a Minecraft server which has been setup for years using port forwarding for the server and also for voice chat. We moved from BT to EE and set the ...
Hello. As it is school holidays and Money is very tight at the moment, I just went to check when my next bill is coming out and when the end of my contract is, as I’m pretty sure it’s coming up very soon. I’ve been an EE broadband customer for years...
New here have looked at FAQs couldn't see answer, when I switch over has anyone had problems changing the SSID and password to their current one, to save the hassle of switching everything over to new SSID. I have been told I am getting a 7 plus rout...
When signing up in May there was an offer for £150 gift card through gift cloud. Which would be sent after fist bill paid.I have received the voucher email to claim. Has anybody had experience of this offer and did you receive the voucher. I have ...
Please post me a return label [Mod edit: removed personal details]
Hi. Having full fibre installed in 2 weeks time. Making space for wall mounted boxes. what size is the powered box that fits on the inside of the house?rgds
This is probably going to a fairly niche issue but i have discovered thay i am unable to access a specifc website by either my mobile phone or home braodband. The website is www.darkhorizons.com.There is nothing remotely controvercial about it as it...
