Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve recently taken out new contract with EE after being with BT for years (now they are one and the same). New kit arrived, old sent back.I have main hub, back up and two boosters positioned in house. My problem is despite having the two boosters I...
For the past 2 months i have nothing but issues with the EE app, half the features don't work when managing your network. The game and work modes they brag about in their bundles don't show in the app, constantly tells me i am not on my home network ...
Hello I'm having issue my broadband package was upgraded yesterday to fiber 67 full works an the WiFi enhancer option dose not show up anywhere or in my ee WiFi settings so I can't use the option I'm trying to find out why it not showing up
I can't view my home broadband account because my SIM only contract is only showing?
Been trying for 3 days now to set up groups and parental controls. App won't accept any names I put in and says its unable to set up groups. I've reset hub lots of times. EE said they would call me back today and haven't
I've recently had EE FTTP setup and installed - All working good with the Smart Hub Plus.Ideally, I'd like to use my UDM straight into the ONT - I've tried setting that up with PPPoE and username/password bthomehub@btbroadband.com / BT, auto DNS, but...
Please can someone help. I've just been changed over from BT landline and broadband to EE landline and Broadband, or at least I should have been. Apparently the system is ready, So they have cut off my previous landline. Howver I have not received ...
I have ended and cancelled my contract for broadband and landline. My landline is still live is this correct.
I cant keep paying £47 a month for fibre only so have subscribed with sky for a faster speed for £28 a month. Do I need to tell EE if so how as I can't see any links or chat to do this?
