Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As the title suggests really, I've had no end of issues both wired and wirelessly (Mostly major ping spikes when gaming) for the past year or so as my post history can show, so I'm wondering if I'm able to buy a router and use that instead?At my old ...
Can you please merge the broadband link offer you texted me today. I have tried countless times. I am meant to be receiving free unlimited data after it expires on 20th November. But the link does not work sent to me today from my buying new broadban...
Hi. So I want to join EE Fibre Broadband. I live in a smal block of 4 flats. All are "connected" with BT phone line. And one of the flats is a BT Broadband customer. That flat is the only address listed to get EE fibre but not mine. How do i get my f...
I need a Broadband at xxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
How long have I got left in my contract
Hey I can’t get access to my service
Good dayI hope everyone doing great.So story is - last Friday 27th of October placed order for busiest homes package ( transferring from BT ). Later on received message of engineer appointment confirm / order number and all other stuff it comes wit...
I was sent a new ee internet hub after the last one had faults but now I'm not sure what to do with the original. I haven't been sent a returns bag and the phone customer service options have been no help. I don't want to be charged for options I hav...
I need to temporarily switch my router to give a 2G supply so that I can link in a WiFi controlled radiator to be controlled by my phone. Once its connected i can go back to 5G, but need it on 2G to connect first. How do I do this please?
