cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No broadband for 2 weeks

AndoT
Visitor

My broadband has been down for 2 weeks. No communication & no solution. 
How do I speak to a person if it’s not connected by tomorrow as the Bot promises? 

1 REPLY 1
Profile closed
Not applicable

Hello @AndoT 

Text EE for a call back

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

We’ll run tests on your connection to find out what’s going on.

If you need an engineer, we’ll text you in 15 minutes to book a slot.

If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.

Opening hours:

Monday to Friday, 8am to 9pm

Saturday and Sunday, 8am to 8pm

You can call them on 150