Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44775 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87009 Views
  • 11 replies
  • 12 Helpful

Resolved! New price

I have been charged £47 for my fibre broadband for a month which is way to high so unless you beat or match another fibre deal I've been offered im leaving 

Blues2 by Visitor
  • 362 Views
  • 2 replies
  • 2 Helpful

Draytek Vigor 130 & Asus AX11000

Used my modem and router from TALKTALK now moved to EE Broadband and configured settings as per the screenshots. The PPP Authentication is actually set to CHAP tried autoThe router shows not connected with no IP address, when I go to the system log i...

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Number of Ee wifi discs per router

Hi - I have a new ee smart hub router and am buying the ee wifi discs from eBay / Gumtree rather than paying the £10 per month (it says you can get up to 3 with this but I think that is just the maximum for that package). How many ee wifi discs can I...

Mbull by Investigator
  • 476 Views
  • 4 replies
  • 0 Helpful

Resolved! Blue light card

Had anyone successfully ordered broadband via BlueLightCard card ? I opened the link via their app but cannot see whereto add the code can anyone help ?

Sarahmcp by Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband & Landline

I have broadband account with EE but wife has landline account with Shell.How do we include Landline with my Broadband account?Can't migrate Landline to EE because it is not in my name.

JACAMERON by Investigator
  • 306 Views
  • 2 replies
  • 0 Helpful