Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 44780 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87013 Views
  • 11 replies
  • 12 Helpful

Number of Ee wifi discs per router

Hi - I have a new ee smart hub router and am buying the ee wifi discs from eBay / Gumtree rather than paying the £10 per month (it says you can get up to 3 with this but I think that is just the maximum for that package). How many ee wifi discs can I...

Mbull by Investigator
  • 476 Views
  • 4 replies
  • 0 Helpful

Resolved! Blue light card

Had anyone successfully ordered broadband via BlueLightCard card ? I opened the link via their app but cannot see whereto add the code can anyone help ?

Sarahmcp by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband & Landline

I have broadband account with EE but wife has landline account with Shell.How do we include Landline with my Broadband account?Can't migrate Landline to EE because it is not in my name.

JACAMERON by Investigator
  • 307 Views
  • 2 replies
  • 0 Helpful

Worst internet connection

When I moved from Talk talk I was told I would be getting full fibre. First misinformation!!! Then the speeds were rubbish and if we have a few things running it can’t handle it. Feels like going back to the dark ages. Worst decision I ever made!!! A...

Termination of contract

Hi, I rang up last week to terminate my contract as I have now changed company. The customer service told me that the termination was already being processed by the new company I had moved to as they were taking over the line. Today I received an ema...