Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, received an email to advise me my broadband contract was due for an upgrade, but when I try to go through the steps, it won't let me. I ve answered 3 security questions but they won't accept, even though I get 3 green ticks. I need to find my acc...
Hi all,I have just connected my new smart wifi router (the white one). The light is solid green when the instructions say it should be aqua. I've tried the factory reset button as suggested. The broadband is however working OK - does it matter about ...
We were promised to get better internet reception and connection from EE than from BT . We are constantly struggling to get connected to the internet in the afternoon. In the evenings BBC Iplayer and Netflix are interrupted every five minutes espe...
Hi I tried adding my broadband to my EE and it saying it don’t recognise my account number for billing
I have looked everywhere for my contract end date. On MyEE Plan Summary all it says is I am on a 24 month contract and its Active. Perhaps there is a secret GCHQ code hidden in the text.
My wife at home seems to be constantly buffering! Any help?
Hello, Iam replacing my barge boards on the house , l need the overhead telephone cable moved from the barge boards placed on the brick work along with the connection box. Who do I contact to get this done ..
Had an electrician in yesterday doing a few jobs and although he didn’t go near the tv or the router, we have now lost the internet connection. Can someone help us get it back please.
Hi,I am on the "Fibre Max Broadband 100 without landline" package with EE and it was installed this morning by an engineer.My contract notes the estimated download speed is 103.7Mb/s - 145.6Mb/s, with a minimum guaranteed download speed of 92.5Mb/s. ...
I have tried reading through all the solutions on here and constantly contacting EE without any solutions - so I figured posting here might help! In Nov/Dec 2022 my broadband starting having constantly issues a few weeks after it was activated (up un...
